This agent was out of line and disrespectful. There was NO cause of her Frame of mind, specially when there was NO line and a few brokers standing at the counter like they were All set and equipped to aid. Janet Ault
My wife And that i want to praise our flight attendant whose title was Rhonda. It's been many years given that we are actually dealt with so royally by a flight attendant. Now, most flight attendants “do their occupation’, but putting forth no additional hard work. Rhonda radiated with her adore for her job and her pride in American Airlines. I believe she is among your senior flight attendants, Incidentally she offered herself. We want that you should Get in touch with Rhonda and praise her for staying this sort of an very remarkable employee and Fantastic flight attendant.
I understand we ought to be far more very careful when positioned our tickets on line to the eleventh. I don’t know why, we produced just a massive slip-up with traveling day.
Very last, let me explain that in the event you inquired about an future or present trip, we talk to that you Call our Reservations team, who are available 24 hrs on a daily basis and can be in a much better posture to reply questions on your excursion. Within the U.S., the toll-totally free quantity is
( Ongoing from comment 191) In addition, we had to get A further working day of our trip to return towards the airport three days later on to acquire the vehicle we had reserved. After we arrived for our return flight to Charlotte on 12/five/2015, we boarded flight 875, and certainly one of our suitcases seemingly in no way produced it onto the airplane and was still left in Aruba. Whenever we boarded our connecting flight to Boston, I had been checked in and produced to enter the jetway. Though I used to be heading onto the jetway, I had been explained to I necessary to return and hold out from the wall while others handed me by. I used to be told I necessary to “consolidate†my possessions. I had a wallet purse all around my neck in opposition to my system that steps 3 inches by 5 inches. I used to be explained to I needed to choose it off my man or woman and position it within a canvass bag I had. Will you be critical???? On board flight 1783, we were being approached by one of many rudest stewardesses I have at any time encountered in my existence named Sheila. This airplane was different from another planes we had been on, and our “excess home†seating seemingly would not make it possible for us To place our own products beneath the seat in front of us.
We'd like a composed verification from American Airlines to system our cruise coverage assert. Stating the situations of delays around the working day we traveled to board our ship.
I flew on American Airways for The 1st time and previous. our baggage was destroyed with black grease on it large hunks out from the handles and wheels. your airplane was dirty and really uncomfortable. the flight crew wasn't friendly in the slightest degree. My granddaughter was with me and is particularly about 6ft tall no room for her legs and person laid again in her seat and she or he could not shift at all in her seat.
I just lately experienced a flight cancelled by American Airlines and stood in a line for 45 minutes to obtain rebooked on Yet another flight. I was stunned to learn the gate agents didn't Use a perspective into the obtainable USAIR flights.
Worst Airline at any time?!?! Dropped my luggage in Charlotte NC, February six soon after giving it (along with my wife’s) to 2 attendants within the baggage belt for returning travellers. Hers came in on our flight, mine did not. Now eleven times This Site later on and immediately after getting passed through telephone hell plus some extremely non caring folks, I've experienced no Get hold of from any one. The regular reply is “we are still trying to locate your luggageâ€. Their questionnaire and all forms are despatched to Baggage Assert Office but no-one really seems to have an interest in doing everything to ease their complications.
By far the worst flying practical experience I have ever experienced with a domestic flight! Late stry for no evident explanation and took forty mins to obtain to terminal. Then another 40 to obtain baggage. Awful.
I've tried using calling and was on for 15 minutes in order to be hung up on. I've sent 2 e-mail without having reply… I really like your airline but seeking to possess a transform built so we don't drop all the the money we used on our flight due to the fact we aren’t ready to make it mainly because my fiancés grandmother handed away and we must be right here and will’t go away today Using the funeral arising for the duration of our scheduled journey. I have not been capable to get any place and getting that i'm a Vacation Agent, I understand that for cases such as this, Despite non-refundable tickets, the Airways can provide a credit for partial or may well even give credit score for the total amount to be used on future travel.
I flew to Eire on 9/15/fifteen and returned on 9/twenty five/15. This was my very first Global flight and my initial time to fly in a few years. The personnel have been good plus the food was excellent. Comfort and ease on just how above was Alright as I had an aisle seat but was in the midst of 5 seats within the return flight and the person’s chair in front of me was many of the way back (appeared a bit further back again than some) and I used to be unable to check out motion pictures as it absolutely was way too shut and will barely put my tray down to take in. When returning, I kept awaiting my bag and it just wasn’t there so went into the counter and inquire.
Dependant on this knowledge I am able to only conclude that this follow seems to get business enterprise as regular for American Airways, Primarily right after witnessing indications about not eliminating cots from designated places. How can a business justify obtaining in excess of 50 adults rest on cots in an plane terminal? This need to be a priority for the hearth Marshals!
You should inform me how this can be fixed. I do enter the correct precheck selection over the reservation type and The shopper service agent has also Check out it. This doesn't use excellent relations having a shopper who flies eight to 10 situations a yr.